Operations Supervisor

What you'll do:

  • Manage accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
  • Handle the fast pace associated with day-to-day operations in a fast paced E-Commerce distribution environment and maintain a positive, motivating leadership presence
  • Ensure that standards are established and followed
  • Work actively with associates to ensure success
  • Ensure that proper orientation and training occurs for hourly associates and verify standards are understood and adhered to
  • Observe employee activities and provide feedback and positive reinforcement on safety, quality of work, productivity and attitude.
  • Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust.
  • Drive Standards through the day by motivating, teaching, and holding team members accountable to known standards and positive reinforcement of the correct behavior.
  • Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas.
  • Complete necessary documentation for tracking attendance, productivity, behavior, and safety.
  • Be able to dive deep within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to obtain departmental goals.

What you'll need:

  • Associate Degree - Bachelors degree preferred
  • 2-4 years supervisory experience preferably in a warehouse or distribution center environment
  • Excellent interpersonal skills, oral and written communication skills and strong attention to detail
  • Intermediate skills in working on computers Microsoft office package and time keeping software solutions
  • Ability to work flexible schedule to include nights and weekends if business require it.
  • Position may require travel

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